The Narrative Lab is an organisational development and applied research consultancy based in Gauteng, South Africa. The Narrative Lab team blends narrative practices, complexity thinking and facilitation to re:humanise the worlds of individuals, teams, organisations and communities. The heart of our work is found in running research and consulting projects that re:author, re:search and re:humanise the ways in which we interact, work and do business.
Blog
The power of African Fractals
We often laugh at the perceptions people have of Africa and her people, like the one that we still have wild animals roaming the streets of Johannesburg. Hopefully the thousands of visitors that came to [...]
Ineffective Knowledge Transfer Hindering Business Continuity
The state of rampant change in our organisations limits the ability to establish efficient business continuity – Aiden Choles Our organisations are operating in the midst of concurrent change. In this case we are referring [...]
Incentives – why they almost never work
In most organisations we engage with, the first thing that is considered whenever a behaviour change is required is an incentive scheme. If we need better customer experience ratings, let's incentivise the front-line staff; if [...]
