Monthly Archives: September 2007

Hands up those who have gone through a really solid exit interview process when leaving a company. Just what I thought ... very few of us have experienced a thorough, meaningful exit interview. Instead, many exit interviews are a mere "tick the box in the personnel file" formality rather than an opportunity to gain a rich perspective based on the anecdotes employees have to tell about the organisation. I need to be careful not to alienate the HR practitioners reading [...]

I facilitated a workshop recently that used the issue of Climate Change as an example of how to create invitations for change within teams, organisations and communities. We watched Al Gore's acclaimedAn Inconvenient Truth as a way of looking at how to go about creating an invitation for change. After the viewing, the group seemed to have some mixed reactions to the issue of climate change. I decided to share a story that Graeme tells about his daughter, Hannah. Driving one day to school, they [...]

In Peter Senge's landmark book, The 5th Discipline, he describes an example of feedback loops and the principle of delayed effects. The example is of the hot and cold tap in a shower. When you turn on the taps and realize that the water is too cold, you turn up the hot tap. You do not feel any change to the temperature - at least, not right away. This gives the illusion that your intervention to create a more luxurious cleansing experience has [...]