problem solving

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Why BP’s engineers should take a break

One of the most enjoyable parts to many of our workshops is watching the reaction of people who fail to see a very obvious gorilla in a video clip because we told them to focus on counting basket balls being passed between two teams of players.  I'm not going to link to the video, because more and more people have already seen it and it spoils our fun! A recent post on Jonah Lehrer's Frontal Cortexexplains this phenomenon in a very [...]

Unintended consequences

An article in the news today reported concern among AIDS organisations and Doctors without Borders about a worrying new trend where people are neglecting to take life-saving medication in order to qualify for government subsidies.  In South Africa, the government pays a special disability grant to people living with HIV.  The problem seems to be that there is no standard set of guidelines as to determining who qualifies for the subsidy and who doesn't.  Some doctors are basing their recommendations [...]

How we see the problem

A father and son were travelling home from a rugby game late one night in the 1970s when the dad pulled the car onto the shoulder of the rural, desolate highway and asked his son to take over the driving. As hard as it was for him to admit, the father said his eyesight was failing him and he didn't think it safe for him to stay behind the wheel. So the son took over, and it didn't take him [...]