Monthly Archives: June 2016

One of the things that gets in the way of fostering a healthy culture in large organisations is the very thing we implement to address culture: annual staff surveys. Although well-intentioned (we do after all want to know how our people feel about their organisational world), annual staff surveys tend to throw us onto a hamster wheel that ensures we never achieve meaningful change. Here are just two aspects of how our reliance on quantitative staff surveys introduces constraints to meaningful [...]

"I suffered a severe stroke leaving me paralyzed for many months. The cause: work pressure and how I didn't handle it correctly." This was the start of an email I received a few months after publishing The Broken Boss in 2014. He believed that Howard's story in the book mirrored his own story. When Natasha and I were writing the story of Howard, we had in mind the archetype of a senior leader who's work story was on a trajectory to ruin. [...]